Privacy Policy

Who We Are

This website is operated by Conner Ministries Ltd, a religious charity registered in Australia with the Australian Charities and Not-for-profits Commission (ACNC). ACN: 633 365 492. We manage the published works, audio teachings, video courses, and digital resources of the late Dr. Kevin J. Conner (1927–2019).

If you have any questions about this policy or how we handle your data, please see the Contact Us section below.

Information We Collect

Information you provide directly

We collect personal information that you voluntarily provide, including when you:

• Subscribe to our email newsletter via the sign-up form on the website
• Purchase a book, course, or other product through our online store
• Enrol in a video course
• Contact us via our contact form or by email
• Make a donation

This information may include your name, email address, postal address, phone number, and payment details (processed securely — see Section 6).

Information collected automatically

When you visit our website, certain information is collected automatically by our systems and third-party tools, including:

• Your IP address and general geographic location
• Browser type and operating system
• Pages visited, time spent on pages, and referring URLs
• Device type (desktop, tablet, mobile)

This information is used in aggregate form to help us understand how visitors use our website and to improve the experience.

How We Use Your Information

We use the personal information we collect for the following purposes:

• To fulfil orders — processing purchases of books, courses, and other products, and delivering digital content
• To send email communications — newsletters, new release announcements, and occasional ministry news, where you have subscribed or consented
• To provide course access — managing your enrolment and access to video course content
• To process donations — handling and receipting charitable gifts
• To respond to enquiries — replying to questions or requests submitted via our contact form or email
• To improve our website — analysing usage patterns to enhance content and functionality
• To comply with legal obligations — where required by Australian law or regulation

We will not use your personal information for any purpose that is inconsistent with the reason it was collected, without your consent.

Cookies & Tracking

Our website uses cookies — small text files stored on your device — to help the site function correctly and to understand how visitors use it.

Essential cookies

These are necessary for the website to function and cannot be disabled. They include cookies that remember your login session, shopping cart contents, and security tokens.

Analytics cookies

We use Google Analytics to collect anonymised data about how visitors interact with our site (pages viewed, session duration, traffic sources). This data does not personally identify you. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Functional cookies

These cookies support features such as embedded media (YouTube videos, Podbean audio players) and remember preferences you have set on the site.

Managing cookies

You can control and delete cookies through your browser settings. Disabling certain cookies may affect the functionality of this website. For more information about cookies, visit aboutcookies.org.

Third-Party Services

We use a number of trusted third-party services to operate this website. Each has its own privacy policy governing how they handle data:

Email marketing

Our newsletter and email communications are managed through our website’s form and email platform. Your email address and name are stored securely and used only to send communications you have subscribed to. You may unsubscribe at any time using the link in any email we send.

Analytics

Google Analytics — We use Google Analytics to understand website traffic and usage. Data is anonymised and aggregated. Google’s privacy policy is available at policies.google.com/privacy.

Embedded content

YouTube — Some pages on this site embed YouTube videos. When you interact with an embedded video, YouTube may collect data in accordance with Google’s privacy policy.

Podbean — Our podcast is hosted on Podbean. Embedded Podbean players on this site are subject to Podbean’s privacy policy.

Course platform

Video courses are delivered through our integrated course platform. Your enrolment details, progress, and account information are stored securely on our servers to provide you with access to your purchased content.

Links to external websites

Our website contains links to third-party sites (such as Amazon, Logos Bible Software, and podcast platforms). We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

Payments

All payments made through this website are processed securely by our payment gateway provider. We do not store your full credit card number, CVV, or payment credentials on our servers.

Payment data is handled in accordance with the Payment Card Industry Data Security Standard (PCI DSS). You should review the privacy policy of our payment processor for details on how they handle your financial information.

For physical book orders, your postal address is used solely for fulfilment and is not shared with third parties for marketing purposes.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law:

• Purchase records — retained for a minimum of 7 years for tax and accounting purposes under Australian law
• Course enrolment data — retained for the duration of your enrolment and a reasonable period thereafter
• Email subscriber data — retained until you unsubscribe or request deletion
• Contact enquiries — retained for up to 2 years unless there is an ongoing reason to keep them

When personal information is no longer required, we delete or de-identify it securely.

Your Rights

Under the Australian Privacy Act 1988, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or out-of-date information
• Request deletion of your personal information, subject to legal obligations
• Opt out of direct marketing communications at any time
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached

For EU / UK residents (GDPR)

If you are located in the European Union or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to restrict processing. To exercise any of these rights, please contact us using the details in Section 10.

Unsubscribing from emails

You may unsubscribe from our mailing list at any time by clicking the “unsubscribe” link at the bottom of any email we send, or by contacting us directly.

Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. Our website uses SSL encryption (HTTPS) for all data transmission.

While we take these precautions seriously, no method of transmission over the internet is completely secure. We encourage you to take care when sharing personal information online.

If you believe your personal information has been compromised, please contact us immediately.

Contact Us

If you have any questions about this Privacy Policy, wish to access or correct your personal information, or would like to make a privacy complaint, please contact us:

We will respond to all privacy-related enquiries within a reasonable timeframe, and no later than 30 days as required under the Australian Privacy Act.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our webs